When the surgery is closed our patients still have access to a range of NHS services including advice, consultations and visits from practitioners attached to our local out-of-hours services.
If you need to contact a doctor or need medical advice when the surgery is closed, please telephone the NHS 111 services by simply dialling 111 (free from landlines and mobile phones). All calls to NHS 111 are answered by a controller who will take some details and then pass you on to the most appropriate NHS service to meet your needs, including the GP out-of-hours service. The GP out-of-hours service may then:
- Arrange to give you medical advice.
- Ask you to attend a local surgery to be seen by a doctor.
- Provide a home visit if necessary.
- Arrange for an ambulance to take you to hospital.
Every morning, a report of all the patients seen during the night or over the weekend is sent through to us.
NHS 111 - Call before you go
NHS 111 is the new service that has been designed to make it easier for you to access local NHS healthcare services in England.
You can call NHS 111 when you need medical help fast but it’s not a 999 emergency.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.
Read More on NHS 111